These terms and conditions apply to all products and services available online at www.eventioninc.com (hereinafter the "Website") provided by Evention inc. , hereinafter "Evention inc.". These conditions also apply to bookings made via the Evention inc. email service referred to on this Website or via any other means of communication. Evention inc. reserves the right to change these conditions at any time, with said changes entering into force once they are published on the Website. Evention inc. reserves the right, at its discretion and without prior notice, to suspend or change the Website in whole or in part. These conditions are designed to ensure customers' full satisfaction and understanding of the online ticket booking process. To conclude a purchase, you will need to acknowledge having read and accepted this policy.
Price, payment and purchase terms:
The purchaser who places the order is deemed to be solely responsible for the booking and for payment, even where the order is placed on behalf of one or several third parties.
By confirming their order, the purchaser declares that they are aware of and accept
these conditions of sale, which are an integral part of the agreement between the parties,
any special terms and conditions that may be displayed on the Evention inc. Website,
the terms and conditions of the venues (including conditions of entry), which can be found at said venues. The application of these conditions and the above-mentioned conditions is a prerequisite for the agreement of Evention inc. to the contract of sale. The purchaser should read these terms and conditions carefully before making a purchase.
By purchasing one or more Items from us, the purchaser acknowledges that they have read, understood, and agree to be bound by these terms and conditions. If the purchaser does not agree with any applicable terms and conditions, or if they cannot comply with any of them, then they must not make a purchase.
The purchaser makes an offer to enter into a contract when they click the "Confirm purchase" button on the booking page for the offer in question. The purchase is final and binding once a transaction number has been created by Evention inc.
All orders are placed subject to verification of the payment card and other security checks. The transaction may therefore be cancelled should it fail Evention inc.'s verification process.
Evention inc. reserves the right to cancel bookings that it reasonably suspects of having been made fraudulently.
As well as the sale price of the tickets, admin, delivery and transaction fees, which may vary according to the event, are also charged. These fees are indicated at the time of ordering.
The total price for the tickets may then exceed the price indicated on the tickets. The ticket price and delivery fees and transaction fees contribution include VAT.
The total price of the order, including all fees, must be paid immediately once the contract of sale is agreed.
Tickets:
E-tickets, once printed on plain paper, constitute the customer's sole entry ticket for the event. They must be printed clearly, with all elements being legible without confusion. Should they not be printed clearly, the customer will not be granted access to the event. Each barcode/QR-code represents one single entry ticket.
The e-ticket will be scanned at the entrance to the event. This ticket may only be scanned once on the date indicated on the ticket. If the same barcode/QR-code is presented several times, only the first ticket that is scanned at the entrance gate will be granted access to the event.
Evention inc. guarantees the authenticity of the tickets provided that said ticket has been purchased from the www.Evention inc. Website. Customers should therefore not accept any tickets sold by third parties or other websites.
Force Majeur, refunds and cancellations:
For the purposes of these Terms and Conditions, ‘Force Majeure’ means any cause beyond Evention inc.’s control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments. We will not be liable to purchaser for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force Majeure.
Tickets may not be refunded and/or exchanged in the case of loss or theft.
On very rare occasions events can be cancelled, rescheduled or changed significantly by Evention inc. for various reasons. Should an event be cancelled, the purchaser may ask Evention inc. to refund the price of the ticket.
If it is agreed between Evention inc. and purchaser that Evention inc. will refund customers, the conditions of this Article must be met.
Cancellation: if an event is cancelled (and not rescheduled), customers will be offered a refund for the sale price of their tickets, excluding administration fees and transaction fees. If an event is taking place over several days and one or several days is/are cancelled (but not all days of the event), a partial refund will be paid corresponding to the day or days that have been cancelled.
Rescheduled: unless otherwise indicated in relation to a particular event, if an event is rescheduled, customers will be offered seats/tickets to the advanced or postponed event (subject to availability) of an equal value to their original tickets. If the customer cannot attend the rescheduled event, for which proof must be provided, they will be offered a refund for the sale price of their tickets, excluding administration fees and transaction fees. Evention inc. must be informed within the deadline specified if the customer is not able to attend the rescheduled event. If not, Evention inc. will confirm the booking for the new date and the customer will not be entitled to a refund.
Material alteration: if an event is materially altered, Evention inc. will offer the option of either confirming the order for the modified event or providing a refund (of the sale price of the tickets, excluding delivery and transaction fees) by the deadline specified by Evention inc. Should the customer fail to inform Evention inc. of their decision by this deadline, Evention inc. will consider the order to have been confirmed for the modified event and the customer will not be entitled to a refund. A "material alteration" is a change made by Evention inc., such that the event differs from what the ticketholder could reasonably have expected. The use of understudies in plays or similar productions and/or any change of (i) the opening act, (ii) the members of a group/team, and/or (iii) the line-up of any multi-artist event (for example a festival) is not considered to be a material alteration.
Governing law and jurisdiction:
This contract is governed exclusively by Dutch law.
Any dispute relating to this contract, its interpretation or its execution will, in the absence of an amicable solution, be subject to the exclusive jurisdiction of the courts and tribunals of the judicial district of the Netherlands.
